Frequently Asked Questions


Here are the answers to some of our customers' most frequently asked questions. If you can't find the answer you're looking for, please feel free to contact us


We are a full-service junk removal company. We haul away items that you no longer need, like renovation materials, construction debris, old sofas, mattresses etc.

We are able to take away anything non-hazardous that two people can lift.

What we do take:

  • Wood - Fencing, firewood, old timber
  • Construction materials - Debris, tiling
  • Garden refuse - Branches, tree and bush clippings
  • Furniture - Couches/sofas, sofa beds, mattresses
  • Appliances - Fridges, freezers, washers & dryers
  • Garage, shed & attic junk - Boxes, books, old tools, tires
  • Concrete - From broken pathways or flooring
  • Soil & dirt from a new garden
  • Roofing items - Tiles and corrugated iron
  • Renovation refuse - Walls, windows, floorboards, drywall, plasterboard & frames, etc.

  • What we don't take:

  • Paint
  • Chemicals, solvents, oils
  • Asbestos
  • Oil drums (unless empty and top & bottom cut out)
  • Oil tanks
  • Junk cars
  • Yes. Owners, trucks and employees are fully licensed and insured. Every franchise is registered and retains the necessary permits.
    Call 1-888-572-5865 or email us at cluttermenotjunkremoval@gmail.com for a complete breakdown of our pricing. We will schedule an estimate and pick-up at your earliest convenience.
    Most junk removals can be scheduled the same day. It is still best to try to give us as much notice as possible to ensure your junk removal can be scheduled for a time most convenient to you. We are available 7 days a week, 6am - 10pm.
    We accept all major credit cards, cash and checks
    We Provide junk removal services to the Charlotte area, including:

    Belmont, Charlotte, China, Grove, Clover, Concord, Cornelius, Davidson, Denver, Edgemoor, Fort Lawn, Fort Mill, Gastonia, Grover, Kannapolis, Matthews, Monroe, Mooresville, Rock Hill

    and the following zip codes

    28012, 28023, 28025, 28027, 28031, 28036, 28037, 28052, 28054, 28056, 28073, 28081, 28083, 28104, 28105, 28110, 28112, 28115, 28117, 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28213, 28214, 28215, 28216, 28217, 28218, 28223, 28226, 28227, 28262, 28269, 28270, 28273, 28274, 28277, 28278, 28281, 29708, 29710, 29712, 29714, 29715, 29730, 29732
    Truck Teams will call you 15 to 30 minutes before your appointment time and give firm arrival times. This allows them to deal with unforeseen circumstances, such as traffic or jobs that were larger than expected.
    Customers should be on site when trucks arrive. We call 15 to 30 minutes before arrival to let you know we are on the way. If you are unable to be on site, the drivers review pricing on arrival and call you for confirmation. They accept credit cards over the phone.
    Contact us and we'll be happy to discuss your options. It is unsafe for our drivers to do jobs when it is dark. Special arrangements can be made if required.
    It depends on what you have. We will take some items to the transfer station and the rest to the dump. We are not a salvaging company or charity. We do our best to recycle as much junk as we can.
    Drivers and trucks are not licensed to carry hazardous materials. Call your local recycling or waste management hotline for further assistance.
    Truck Teams do all the loading, clean up and take items to the local dump or recycle them. We are charged at the dump just as you would be.
    Two strong and efficient people, shoulder dolly, shovels, rakes, sometimes a trolley or wheelbarrow. We do not operate machinery or carry ladders.
    Two people come and do all the labor and clean up. We charge based on the volume that items take up in our truck, and there are over 4 different price increments. Dumpsters sit on your property and you have to do all the loading and clean up yourself. You also pay for the entire bin, no matter how much you fill.
    The steel box on the back of our truck is 10 feet long, 8 feet wide and 5 feet high.